Unless otherwise stated, we offer a full money back guarantee if goods are returned within seven days of receipt. This applies to UK orders only. We regret that goods returned used, damaged, opened or in damaged packaging cannot be refunded. We regret that unless your goods are faulty, we are unable to refund postage and packaging costs.Please note that returns are entirely the customer's responsibility. We strongly suggest that you insure against loss. We regret that we cannot be held responsible for returned goods that are damaged en route, or that do not arrive back. Postage will only be refunded in the case of damaged or faulty goods. Please note that any errors or omissions from an order must be reported within seven days of receipt of the items.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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PLEASE NOTE: LANDRANGER, VICTORIAN & STREET VIEW JIGSAWS ARE ONLY AVAILABLE FOR ADDRESSES IN ENGLAND, SCOTLAND AND WALES.
AERIAL MAP JIGSAWS ARE AVAILABLE FOR ENGLAND AND WALES ONLY (NOT SCOTLAND).
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