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RETURNS POLICY 

Returns Policy Unless otherwise stated, we offer a full money back guarantee if goods are returned within fourteen days of receipt or from the day proof of sending can be provided of goods having been sent. This applies to UK and other EU orders only. We make a deduction from the reimbursement for the loss in value of any good supplied, if the loss is the result of unnecessary handling by you, defined as going beyond the sort of handling that might be reasonably allowed in a shop. The description of all products is clear on the box and there should be no need to remove protective packaging, such as cellophane wraps, which are in place to ensure products we supply to children are not subjected to tampering and hence removal will mean products cannot safely be resold and will result in no monies being refunded. If in doubt, please call our Customer Services team. We regret that unless the goods are faulty or not as described, we are unable to refund postage and packaging costs. Please note that returns are entirely the customer's responsibility. We will make the reimbursement no later than 14 days after the day we receive back from you any good supplied. 

 OPENING TIMES

 Customer Services:

 

Sat 23rd - Closed

Sun 24th - Closed

Mon - Closed 

Tues - Closed

Wed-Friday 9am-5pm 

Sat 30th - Closed

Sun 31st - Closed

Mon  1st- Closed 

Tuesday back to normal  

 

 

 

 

 Sales:

 

Sat 23rd - 9am-6pm 

Sun 24th - 9am-2pm 

Mon - Closed 

Tues - Closed

Wed-Friday 8am-8pm 

Sat 30th - 9am-6pm

Sun 31st - 9am-2pm 

Mon - closed

Tuesday back to normal  

 

 

 

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