Returns Policy Unless otherwise stated, we offer a full money back guarantee if goods are returned within fourteen days of receipt or from the day proof of sending can be provided of goods having been sent. This applies to UK and other EU orders only. We make a deduction from the reimbursement for the loss in value of any good supplied, if the loss is the result of unnecessary handling by you, defined as going beyond the sort of handling that might be reasonably allowed in a shop. The description of all products is clear on the box and there should be no need to remove protective packaging, such as cellophane wraps, which are in place to ensure products we supply to children are not subjected to tampering and hence removal will mean products cannot safely be resold and will result in no monies being refunded. If in doubt, please call our Customer Services team. We regret that unless the goods are faulty or not as described, we are unable to refund postage and packaging costs. Please note that returns are entirely the customer's responsibility. We will make the reimbursement no later than 14 days after the day we receive back from you any good supplied.
Sat 23rd - Closed
Sun 24th - Closed
Mon - Closed
Tues - Closed
Sat 30th - Closed
Sun 31st - Closed
Mon 1st- Closed
Tuesday back to normal
Sat 23rd - 9am-6pm
Sun 24th - 9am-2pm
Sat 30th - 9am-6pm
Sun 31st - 9am-2pm
Mon - closed
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PLEASE NOTE: LANDRANGER, VICTORIAN & STREET VIEW JIGSAWS ARE ONLY AVAILABLE FOR ADDRESSES IN ENGLAND, SCOTLAND AND WALES.
AERIAL MAP JIGSAWS ARE AVAILABLE FOR ENGLAND AND WALES ONLY (NOT SCOTLAND).
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