Q: How will my order be delivered?
Q: How can you guarantee delivery if your standard delivery states 7 to 10 days?
Q: Should I use Express Delivery?
Q: What if I need to speak to somebody about my order?
Q: Can I email a query to you?
A: Yes - you can email us via the website or using firstname.lastname@example.org - email enquiries are monitored between 8am and 6pm from Monday to Thursday, from 8am to 3pm on Friday, plus we do monitor emails over the weekend and will respond to urgent requests. In addition, emails will be monitored this year on Christmas Eve until 5pm, and Boxing Day from 9am until 5pm. If your enquiry is not urgent, it will be dealt with by customer services when they reopen.