How Will We Deliver Your Parcel?
Standard delivery costs £4.95 for UK Mainland and will be be despatched on a tracked Hermes service with 1 to 2 days of placing your order. Please allow up to 7 days for delivery before contacting us. If you would like to track your order please click on the link below and enter your 16 digit tracking code which you will find on your despatch confirmation email.
Next Day Delivery
Next Day delivery is available for £8.95 for delivery to UK Mainland. Order placed before 1.45pm Monday to Thursday will be despatched the same day by tracked Hermes next day service. Order placed after 1.45pm will be despatched the next working day. Order placed after 1.45pm on a Thursday will be delivered on the following Monday. Orders placed on Friday - Sunday will be delivered on Tuesday. Orders can be tracked by entering your 16 digit tracking code which can be found on yur despatch email.
Made To Order Products
Products which are made to order, are hand made and can take up to 14 days for delivery. Next Day delivery is not available on these products and you would have been informed of this when placign your order. If you also ordered non-made-to-order items these will be sent on a seperate delivery and will arrive in most cases much sooner. Please do not contact us until the 14 days has elapsed as we will not be able to track that order.
Please enter your post code then select your full address from the drop down to ensure we send you the correct puzzle.
PLEASE NOTE: LANDRANGER, VICTORIAN & STREET VIEW JIGSAWS ARE ONLY AVAILABLE FOR ADDRESSES IN ENGLAND, SCOTLAND AND WALES.
AERIAL MAP JIGSAWS ARE AVAILABLE FOR ENGLAND AND WALES ONLY (NOT SCOTLAND).
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Please check this carefully as we cannot refund or replace puzzles once produced.