Where Is My Order?
Most of our parcels (excluding those made to order*) are despatched using a Hermes tracked service. On your emailed order confirmation you will find a 16 digit tracking code. Simply click on the button below and enter your tracking code.
Track My Order
You can track your order using your 16 digit tracking number at: www.myhermes.co.uk/tracking-results
If you experience any problems or would like further delivery information please feel free to call us on 020 8953 4484 or go back and complete the online contact form and we will aim to get back to you within 24 hours.
* Made to order jigsaws including What's In A Date?, Jigraphy Cityscapes, Historic County Map Jigsaws, I Love My County, Times Newspapers, Photo Jigsaws and Football Crazy are hand-made to order and can take up to 14 days to be despatched. These are sent by a Royal Mail service and will be delivered through your door by your regular postman.
Please enter your post code then select your full address from the drop down to ensure we send you the correct puzzle.
PLEASE NOTE: LANDRANGER, VICTORIAN & STREET VIEW JIGSAWS ARE ONLY AVAILABLE FOR ADDRESSES IN ENGLAND, SCOTLAND AND WALES.
AERIAL MAP JIGSAWS ARE AVAILABLE FOR ENGLAND AND WALES ONLY (NOT SCOTLAND).
Please enter the date of the newspaper you would like.
Please enter your custom text below.
Please enter below your personal message. This will be displayed in the banner in the top left had corner of your puzzle. Each line can be 30 CHARACTER ONLY.
Please check this carefully as we cannot refund or replace puzzles once produced.